Refund Policy

At SilcoGlow.store, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Refundable Items

• Gift cards
• Downloadable digital products
• Items marked as final sale

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.

Shipping Costs

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@SilcoGlow.store.